Below are frequently asked questions we often receive. If you have additional questions, please feel free to contact us.
First American Payment Systems is a leader in the payments industry with over 25 years of experience. We specialize in payment solutions for small to medium sized businesses. We have a wide variety of payment solutions backed by advanced security technology and 24/7/365 award winning customer service.
First American is also accredited with the Better Business Bureau and we have an A+ rating.
First American has vast experience and a large support team skilled in integrating payments with software providers and ensuring the solutions are secure and efficient. In addition, we offer a wide variety of payment solutions, including EMV®. Storage Commander chose First American for their expertise in payments, their investment in security solutions and they customer support they deliver to merchants.
Yes, First American offers Meet or Beat pricing so you will be paying the same or less than you currently do today. We will analyze your past credit card processing statements and determine what the best pricing is for your business and credit card volume.
First American offers a built-in PCI Compliance program to minimize your PCI headaches. To start, our semi-integrated EMV solution keeps you out of PCI scope due to the way it was designed offering you immediate PCI protection. We have built this into the Storage Commander software. In addition, we offer a variety of other PCI compliance tools to keep your business safe.
We offer a security package called 1stPaySecure that will provide you comprehensive security features and coverage to protect your business. Our package includes:
Yes, First American offers the account updater program under our program, 1stPayMaximizer. Our solution automatically updates credit card numbers for recurring payments reducing the time your staff spends in following up on declined transactions. You will automatically be enrolled in the program when you sign up with First American.
First American will provide a credit card processing terminal that is EMV and NFC capable to accept mobile payments like Apple Pay and Samsung Pay. This terminal will work with Storage Commander software to be able to process in person payments. You won’t need any additional hardware.