First American Announces ETA Committee Appointments for 2019

Eight executives and senior staff step up to serve


January 7, 2019 FORT WORTH, Texas – First American Payment Systems is proud to announce the appointment of eight of its executives and senior staff to various ETA committees for the 2019 calendar year.


The selections represent multiple facets of the financial services system, from top of mind evergreen business priorities like risk, fraud and security to helping companies achieve economies of scale via mobile payments and emerging payment technologies.


First American’s slate of 2019 ETA committee appointees is as follows:

  • Brian Dorchester EVP of Operations – Risk, Fraud & Security
  • Sarah Guckes VP of Marketing – Awards & Recognition
  • Mike Lawrence EVP and CIO – Technology
  • Bill Lodes EVP of Business Development & Strategy – Mobile Payments
  • Shalayne Marsh Director of Marketing & Creative Services – Professional Development
  • Lori Rainery Director, ISV – Payment Facilitators
  • Rick Rizenbergs EVP of Sales – Payment Sales & Strategy
  • Rebecca Walden Director of Communications – Communications (Chair)


These individuals bring with them decades of expertise in payments, security, emerging software technologies and other areas, all backed by First American’s track record of bringing practical payment solutions to market for hundreds of thousands of small to medium sized businesses. In addition, First American CEO Neil Randel will begin his second consecutive year of service as a member of the ETA Board of Directors.


“The work championed by ETA aligns naturally with our role as a payment technology solutions provider,” said Mr. Randel. “Their ability to effect positive change in policy-making at both the state and national levels is unprecedented, and to the benefit of all who work in financial services. Stepping up via board and committee service is one small way we can demonstrate our appreciation for this hard-working collective of payments professionals.”


ETA is the global trade association of the payments’ technology world. Through its flagship TRANSACT conference and a series of tech and strategic-policy focused forums hosted in major metropolitan U.S. cities throughout the year, the association works tirelessly to shape public policy and to educate industry stakeholders on emerging trends in frictionless commerce.


In working alongside ETA and others throughout the financial services system, First American’s goal is singularly focused - to simplify every aspect of payments, seamlessly and securely.




About First American Payment Systems – Technology Driven Payments 
First American Payment Systems, L.P., headquartered in Fort Worth, Texas, is a global payment technology company providing leading integrated payment solutions to more than 220,000 merchants throughout the Americas, Europe, and Australia. First American provides partner and merchant payment solutions that include a robust set of in-store, online and mobile payment solutions paired with the latest in payment security, across a wide range of verticals. Backed by award-winning customer service, merchants and partners have access to our U.S. based Customer Call Center 24/7/365. For more information, visit


Media Contact:

Rebecca C. Walden

Director of Communications

Office: (817) 317-9347