First American is pleased to announce the re-election of Neil Randel to the Board of Directors for the Electronic Transactions Association (ETA), the global trade association of the payments technology world. Randel, First American’s CEO, will begin his second two-year Board term in January 2020.


As payments industry providers strive to deliver innovative products and services, the regulatory landscape continues to challenge the industry with evolving standards for consumer protection, fraud prevention and financial security. Randel says he’s excited to work alongside ETA and its leaders from the top payments technology companies and financial institutions to help strengthen the industry.


“ETA continues to pave the way for those who operate in payments, providing advocacy and leadership amidst developing government regulations that impact us all,” said Randel. “It is an honor to provide a voice for this industry, and I look forward to helping ETA shape the future for payments.”


Randel, who was selected to the Board by member vote, has more than 30 years of experience in the transaction processing industry. He founded National Merchant Services, an independent sales organization providing merchant services throughout Texas, followed by FirstNet Corporation, which provided credit card processing, before joining First American in 1993. Under Randel’s leadership, First American has become one of the fastest-growing payment processors in the United States, earning accolades from The Nilson Report, Inc. 5000 and the Association of TeleServices International, among others.